Terms of service

Terms of Service

Welcome to The Cozy Cart. By using our website and placing an order, you agree to the following terms and conditions.

Products

We sell home and kitchen essentials. We try our best to display product images, descriptions, and prices accurately. However, slight color or design variations may occur due to lighting, screen settings, or supplier updates.

Pricing

All prices are listed in Pakistani Rupees unless stated otherwise. Prices may change without prior notice during sales, promotions, or stock updates.

Orders

After placing an order, our team may contact you for confirmation. Orders may be cancelled if:

  • Customer details are incomplete

  • Customer does not respond to confirmation

  • Product is out of stock

  • Delivery area is not serviceable

Payment

We offer available payment methods shown at checkout, including Cash on Delivery where applicable.

Delivery

Delivery time may vary depending on your city, courier service, and order volume. The Cozy Cart is not responsible for courier delays caused by weather, strikes, holidays, or other external issues.

Returns & Exchanges

Returns and exchanges are handled according to our Return and Refund Policy.

Customer Responsibility

Customers must provide correct name, phone number, address, and order details. The Cozy Cart will not be responsible for failed delivery due to incorrect information.

Contact

For support, contact us on WhatsApp:

+92 328 4015590